Privacy Policy

Effective Date: February 09, 2026

1. Governance and Commitment

At CloudSync ERP, we recognize that our clients entrust us with their most sensitive organizational data. This Privacy Policy serves as a comprehensive framework outlining our strict adherence to global data protection standards, including GDPR, CCPA, and HIPAA compliance where applicable. Our commitment is to ensure the integrity, confidentiality, and availability of your business ecosystem.

2. Detailed Data Taxonomy

We classify the data we collect into three primary categories to ensure transparent processing:

• Organizational Identity: Corporate names, tax identification numbers, physical headquarters addresses, and authorized signatory details.
• User Credentials: Encrypted biometric hashes (if enabled), multi-factor authentication metadata, and professional email identifiers.
• Transactional Metadata: Logs of ERP module interactions, ledger entries, API call histories, and system performance telemetry designed to optimize database indexing and query speed.

3. Advanced Data Processing Architecture

Our ERP processes data through a multi-tenant isolated architecture. This means your data is logically separated from other clients at the database level. Processing occurs for:
- Automating complex financial reconciliation and tax calculations.
- Predictive inventory management using machine learning algorithms based on your historical patterns.
- Generating real-time audit trails for regulatory compliance within your industry.

4. Security & Sovereign Cloud Storage

We utilize Tier-IV data centers with physical security protocols including biometric entry and 24/7 armed surveillance. On a digital level, all data is protected via TLS 1.3 in transit and AES-256 at rest. We conduct bi-annual third-party penetration testing to ensure our defenses against SQL injection, Cross-Site Scripting (XSS), and zero-day vulnerabilities remain impenetrable.

5. Your Rights & Data Portability

Under our "Data Sovereignty" principle, you remain the sole owner of your information. You have the right to request a full dump of your SQL data at any time. We provide automated tools within the Admin Console to export data in JSON, CSV, or XML formats. Requests for permanent data scrubbing are processed within 48 hours, ensuring no residual fragments remain in our cold storage backups.